Refund policy

To be eligible for a return, items typically must be unused and in their original packaging. This condition helps maintain the integrity of the product and ensures that it can be resold if necessary. Additionally, requiring customers to provide an order number and a reason for the return streamlines the process and assists in tracking returns effectively.

Upon receiving a returned item, merchants should process refunds within a specified period, often within 5 business days. This prompt action not only enhances customer satisfaction but also reinforces the merchant's commitment to service. It is important to note that shipping costs are generally non-refundable, which is a standard practice in the industry.